Your privacy is more than a legal obligation to us — it is a responsibility we take seriously every day. Learn how 188bos manages and protects your personal data.
This Privacy Policy document describes how 188bos collects, uses, stores, and protects your personal information when you register and use our platform. We are committed to ensuring your data is handled transparently, securely, and responsibly — in line with Malaysia's Personal Data Protection Act 2010 (PDPA).
By using the 188bos platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to arrange account closure.
188bos collects various types of information depending on how you interact with our platform. Below are the categories of data we collect:
Information You Provide Directly:
Information Collected Automatically:
We only collect information that is strictly necessary to operate our services safely and comply with legal requirements. We do not collect excessive or irrelevant data.
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC number, date of birth | KYC verification and age eligibility |
| Contact | Email, phone number | Communication and account security |
| Finance | Bank account number, wallet details | Deposit and withdrawal processing |
| Technical | IP address, device data | Security and fraud prevention |
| Usage | Game history, transactions | Responsible gambling monitoring |
The data we collect is used for transparent and legitimate purposes. Below are the primary uses of your information on the 188bos platform:
188bos does not use your personal data to make fully automated decisions that significantly impact you without human intervention. If you have concerns about any decision made, you may contact our team to request a manual review.
Your data security is our highest priority. 188bos employs a comprehensive range of technical and organisational security measures to protect your personal information from unauthorised access, loss, or disclosure.
Technical security measures we use:
Your data is stored on secure servers, and only authorised personnel have access to users' personal information — and only to the extent required to carry out their duties.
While we take all reasonable steps to protect your data, no digital system can guarantee 100% absolute security. We encourage you to also help safeguard your account by using a strong password and enabling 2FA.
188bos does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, there are situations where we need to share certain information in order to operate our services effectively:
All third parties working with 188bos are required to meet data protection standards equal to or exceeding our own. We do not work with parties that cannot demonstrate compliance with data protection regulations.
The 188bos platform uses cookies and similar tracking technologies to enhance the user experience and ensure smooth platform functionality. There are several types of cookies we use:
You can manage cookie settings through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform.
Back to topUnder Malaysia's Personal Data Protection Act 2010 (PDPA) and the 188bos privacy policy, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete data in your account.
Request deletion of your data under certain circumstances permitted by law.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another party.
Request restriction of your data processing in specific situations while an investigation is ongoing.
To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will endeavour to process your request within 30 calendar days from the date of receipt.
Back to top188bos retains your personal data for as long as your account is active or as long as necessary to provide services to you. Retention periods are also determined by applicable legal and regulatory requirements:
Once the defined retention period expires, your data will be securely deleted or anonymised in accordance with our data management procedures.
Back to top188bos reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When we make significant changes, we will:
Your continued use of the 188bos platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
Back to topIf you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
For complaints related to personal data protection that cannot be resolved through our internal channels, you may file a complaint with the Malaysian Personal Data Protection Commissioner via the official government portal.
User privacy is not just a document — it is a daily practice embedded in every aspect of our platform.
All data transmitted between your device and the 188bos servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions.
Our identity verification process is designed to protect you — not just to meet compliance requirements. Your documents are stored with encryption and accessed only by authorised staff.
188bos's security infrastructure is regularly assessed by independent third parties to identify and address any vulnerabilities before they can be exploited.
We do not sell, rent, or share your personal data with advertisers or data brokers. Your information is used solely for the purposes stated in this privacy policy.
You have full control over your data — from updating personal information and managing cookie settings, to requesting data deletion when you choose to close your account.
The 188bos privacy policy is built to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — ensuring your rights as a local user are fully respected and protected.
Register with confidence — our platform applies the highest security standards to protect every piece of information you entrust to us.
* For users aged 18 and above only. Please gamble responsibly.